To complain about [Brand] or Solvo Solutions Ltd, email compliance@solvosolutions.co.uk or write to Office 116 Regents Pavilion, Moulton Park Industrial Estate, Northampton, NN3 6BJ. Complaints are handled under Solvo's Complaints Handling Policy: we acknowledge your complaint promptly and send our final response within eight weeks of receiving it.
If your complaint about Solvo is not resolved to your satisfaction, you may refer it to the Financial Ombudsman Service: financial-ombudsman.org.uk · 0800 023 4567 · Exchange Tower, London E14 9SR.
Complaints about the legal work go to Harcus Parker Limited under its own complaints procedure: first the partner responsible for your matter, then the firm's Complaints Handling Partner, and then the Legal Ombudsman — 0300 555 0333, enquiries@legalombudsman.org.uk, PO Box 6806, Wolverhampton WV1 9WJ.
Complaints received by Solvo that concern Harcus Parker's handling of a claim are passed to the firm within one business day.
![[Brand]](/brand/logo-inline.png){kind=logo}